Privacy Policy

At Flows HQ, accessible from Flows HQ, one of our main priorities is the privacy of our Users. This Privacy Policy document contains types of information that is collected and recorded by Flows HQ and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies to Website visitors on our Website as well as Users of our Services with regards to the information that they share and/or collect in Flows HQ Services.

When you use our Services, you're trusting us with your information. We work hard to protect your information and put you in control. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

Consent

By using our Website, you hereby consent to our Privacy Policy and agree to its terms.

Cookies

Like any other Website, Flows HQ uses 'cookies'. These cookies are used to store information including User's preferences, and the pages on the Website/Service that the Users has accessed or visited. The information is used to optimize the Users' experience by customizing our web page content based on visitors' browser type and/or other information.
Cookies are used by our Website/Service to enable the functionality of certain areas to make it easier for people visiting our Website or our Service. Some of our affiliate/advertising partners may also use cookies.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, please refer to the documentation of the respective browsers.

Data Retention

Flows HQ will retain your personal information only for as long as is necessary to provide you with your requested service.

How we use your information

We use the information we collect in various ways, including to:
Provide, operate, and maintain our Website/Services.
Improve, personalize, and expand our Website/Services.
Understand, measure and analyze how you use our Website/Services.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, including for customer Service, to provide you with updates and other information relating to the Website/Services, and for marketing and promotional purposes.
Detect, prevent, and respond to fraud, abuse, security risks and technical issues that could harm Flows HQ Website/Services and our Users.

We do not sell your data to third parties without your permission. We share your information with our Service providers who help us to provide our Services to you, in which case those third parties are required to comply with our privacy policy and any other adequate technical and organizational measures. We contractually bind these Service providers to keep your information confidential and to use it only for the purpose of providing their Services and pursuant to the applicable privacy legislation in the US. Your agreement to the terms of this Privacy Policy followed by your submission of information in connection with the Service represents your agreement to this practice. If you do not want your information transferred to or processed or stored in the EU or in the United States, you should not use the Service.

Your data is not disclosed to any third party except
(i) for providing the Services you requested and for which Flows HQ t collaborates with third parties,
(ii) when we have your permission,
(iii) when it is required by a competent authority in the exercise of its duties (for example in order to investigate, prevent, or take action regarding illegal activities), or
(iv) as otherwise required by law.

CCPA Privacy Rights

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

For more information, please visit:
https://consumercalifornia.org/resources/code-of-conduct/

GDPR Privacy Rights

We would like to make sure you are fully aware of all of your data protection rights. Every Users is entitled to the following:

The right to access - You have the right to request copies of your personal data. We may charge you a small fee for this Service.

The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure - You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. Each of our Services may have an independent GDPR document or Agreement that details out steps or measures taken to uphold GDPR in its respective context.

Changes to Privacy Policy

We reserveChildren's Information Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. If you think that your child (under the age of 13) has provided Personal Identifiable Information, on our Website or on other Services, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will be posted on this page.

Children's Information

Children's Information Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. If you think that your child (under the age of 13) has provided Personal Identifiable Information, on our Website or on other Services, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.